TERMS AND CONDITIONS OF THE CANNABIGOLD.PL INTERNET SHOP
from May 25, 2018
Terms used in the Regulations mean:
1.1. Client – a natural person, a legal person or an organizational unit that is not a legal person, the specific legal provisions of which grant legal capacity, which orders within the Shop;
1.2. Civil Code – the Civil Code Act of April 23, 1964 (ie on February 9, 2017, Journal of Laws of 2017, item 459, as amended);
1.3. Code of Civil Procedure – the Act of November 17, 1964, Code of Civil Procedure (ie from December 8, 2017, Journal of Laws of 2018, item 155, as amended);
1.4. Regulations – these Regulations for the provision of electronic services as part of the CannabiGold.pl online store;
1.5. Online store (Store) – an internet service available at www.cannabigold.pl, through which the customer may in particular place orders;
1.6. Seller – HemPoland limited liability company based in Elbląg (82-300) at Stanisława Sulima 1, entered in the register of entrepreneurs kept by the District Court in Olsztyn, 8th Commercial Division of the National Court Register under KRS number 0000534517, NIP 5783115991, REGON 360289332, with share capital of PLN 5,000.00, fully paid up;
1.7. Goods – products presented in the Online Store;
1.8. Sales contract – a contract for the sale of Goods within the meaning of the Civil Code, concluded between HemPoland sp. Z oo with its registered office in Elbląg and the Customer, concluded using the Store’s website;
1.9. The Act on the Protection of Personal Data – Act of May 10, 2018 on the Protection of Personal Data;
1.10. Consumer Rights Act – Act of 30 May 2014 on consumer rights (ie from 9 March 2017, Journal of Laws of 2017, item 683, as amended);
1.11. Act on the provision of electronic services – the Act of 18 July 2002 on the provision of electronic services (ie on June 9, 2017, Journal of Laws of 2017, item 1219, as amended);
1.12. Order – Customer’s declaration of intent, aimed directly at the conclusion of the Sales Agreement, specifying in particular the type and quantity of the Goods.
II. General provisions
2.1. These Regulations define the rules of using the Online Store available at www.cannabigold.pl
. 2.2. These Regulations are the regulations referred to in art. 8 of the Act on the provision of electronic services.
2.3. The online store, operating at www.cannabigold.pl , is run by the Seller HemPoland sp. Z o. O.
2.4. These Regulations specify in particular:
2.4.1. the terms and conditions for submitting orders via the Online Store via e-mail;
2.4.2. principles of concluding Sales Agreements with the use of services provided as part of the Online Store.
2.5. Using the Online Store is possible provided that the IT system used by the Customer meets the following minimum technical requirements:
2.5.1. Internet Explorer, Chrome, Firefox, Safari or Opera
2.6. In order to use the Online Store, the Customer should gain access to a computer station or terminal device with access to the Internet.
2.7. Customers can access these Regulations at any time via the link found on the home page of www.cannabigold.pl. Customers can also download it and print it out. Downloading is available via the link at the bottom of the page. The file with the regulations is made in Portable Document Format (PDF), which can be opened using Adobe Acrobat Reader, available on the Adobe Systems Software website .
2.8. Information about the Goods provided on the Store’s websites, in particular their descriptions, technical and functional parameters as well as prices, constitute an invitation to conclude a contract within the meaning of art. 71 of the Civil Code.
III. The rules of using the Online Store
3.1. The Seller may deprive the Customer of the right to use the Online Store, as well as limit its access to some or all of the Online Store’s resources, with immediate effect, in the event of a Customer’s violation of the Regulations, in particular when the Customer:
3.1.1. provided during registration in the online store data that is not true, inaccurate or out-of-date, misleading or violating the rights of third parties,
3.1.2. he / she will commit other behaviors inconsistent with applicable law or general principles of using the Internet or harm the good name of the Seller.
3.2. In order to ensure the security of the transmission of messages and data in relation to the services provided on the Online Store, the Seller undertakes technical and organizational measures appropriate to the degree of security risk of the services provided, in particular measures to prevent the unauthorized collection and modification of personal data sent on the Internet.
3.3. Personal data entered by the Customer in the Online Store are processed in accordance with all provisions regulating the processing of personal data, in particular in accordance with Regulation of the European Parliament and of the Council (EU) 2016/679 of 27 April 2016 on the protection of individuals in relation to with the processing of personal data and on the free flow of such data and the repeal of Directive 95/46 / EC (general regulation on data protection) (Official Journal No. 119, page 1), and the Act of 10 May 2018 on protection of personal data. Details regarding the processing of personal data are available in the Information regarding the processing of personal data by HemPoland, a limited liability company.
3.4. The customer is obliged in particular to:
3.4.1. not providing or forwarding content prohibited by law, e.g. content that promotes violence, defamatory or violates personal rights and other rights of third parties,
3.4.2. use the Online Store in a way that does not interfere with its functioning, in particular through the use of specific software or devices,
3.4.3. failure to take actions such as: sending or posting unsolicited commercial information as part of the Online Store (spam),
3.4.4. using the Online Store in a way that is not inconvenient for other Clients,
3.4.5. use any content posted on the Online Store only for personal use,
3.4.6. use the Online Store in a manner consistent with the provisions of the law in force on the territory of the Republic of Poland, the provisions of the Regulations, as well as the general principles of using the Internet.
IV. The procedure of conclusion of the Sales Agreement
4.1. In order to place an Order as part of the Online Store and conclude a Sales Agreement, you must select the Goods or Goods from the current offer of the Seller. The selection is made by clicking on the link to the given Good and then clicking the “Add to basket” button. After clicking the Shopping cart link, a summary of selected Goods will be presented.
4.2. Placing an Order is possible by clicking the “Go to checkout” button.
4.3. Then, enter your details carefully according to the names of the form fields. At this stage, the customer may choose to register at the CannabiGold online store by selecting the appropriate option and entering the password.
4.4. You should also choose the form of payment by selecting the appropriate option, as well as accept the Regulations of the Online Store and agree to the processing of personal data.
4.5. Clicking the “Buy and pay” button constitutes the final confirmation of the Order, and the entered data and selections will no longer be subject to modifications.
4.6. Sending the Order by the Customer is a declaration of will to conclude a Sales Agreement with the Seller, in accordance with the content and content of the Regulations
4.7. After submitting the Order, the Customer receives an e-mail entitled “Order No. […]”, containing the final confirmation of all essential elements of the Order.
4.8. The contract is treated as concluded with the moment the Customer receives the e-mail referred to above.
4.9. The sales contract is concluded in Polish, with the content in accordance with the Order and the Regulations.
5.1. The delivery of the Goods is limited to the area of the European Union and takes place at the address indicated by the Customer while placing the Order.
5.2. Delivery of the ordered Goods takes place by courier. Delivery costs are PLN 20 gross for domestic shipments and EUR 30 gross for foreign shipments. In addition, delivery costs will be indicated at the time of placing the Order.
5.3. The delivery deadline is up to 5 business days from the date of the Customer’s order and payment.
5.4. Consolidation, security, disclosure and confirmation to the Client of the essential provisions of the Agreement for the sale of Goods takes place by sending to the e-mail address provided by the Customer and by attaching a confirmation printout, Order Specification and VAT invoice to the package.
VI. Prices and payment methods
6.1. Commodity prices are given in Polish zloty and include all components, including VAT (with distinction from the rate), customs and all other components.
6.2. The customer can pay the price:
6.2.1. by bank transfer to the Seller’s bank account number;
6.2.2. using tpay.com
VII. The right to withdraw from the contract
7.1. The Customer has the right to withdraw from the Goods Sale Agreement within 14 days without giving any reason. The deadline to withdraw from the contract expires after 14 days from the date on which the customer came into possession of the item or in which a third party other than the carrier and indicated by the customer came into possession of the item. In order to exercise the right to withdraw from the contract, the Customer must inform the Seller by e-mail to the address firstname.lastname@example.org about its decision to withdraw from the Sales Agreement by way of an unambiguous statement. The statement of withdrawal can also be submitted by letter using the form contained in Annex No. 2 to the Act on consumer rights. To keep the deadline to withdraw from the Contract of Sale, it is sufficient for the Customer to send information regarding the exercise of his right to withdraw from the Sales Agreement before the deadline for withdrawal from the contract.
7.2. In the event of withdrawal from the Contract of sale, the Seller returns to the Customer all received payments, including costs of delivering goods (except for additional costs resulting from the delivery method chosen by the Customer other than the cheapest method of delivery offered by the Seller), immediately, and in any case no later than 14 days from the date on which the statement of withdrawal from the Contract of Sale reached the Seller. The Seller will refund the payment using the same payment methods that were used by the Customer in the original transaction, unless the Customer explicitly agrees to a different solution; in any case, the Customer does not incur any fees in connection with the return of the payment.
7.3. The Customer is obliged to return the Merchant Goods not later than 14 days from the date on which he rescinded the Sales Agreement. To meet the deadline, all you have to do is return the item before its expiry. The customer bears only the direct cost of returning the items.
VIII. Complaints about the Goods
8.1. The seller is liable to the Customer who is a consumer within the meaning of art. 22  of the Civil Code, under the warranty for defects in the scope specified in the Civil Code, in particular in art. 556 and art. 556  – 556  of the Civil Code.
8.2. Complaints arising from the infringement of the rights of the customer guaranteed by law or under these Regulations should be directed to the address email@example.com . The Seller undertakes to examine each complaint within 14 days, and if it was not possible, to inform the Customer during this period, when the complaint will be considered.
IX. Complaints regarding the provision of services by electronic means
9.1. The Seller takes actions to ensure that the Store operates properly, to the extent that results from the current technical knowledge and undertakes to remove any irregularities reported by the Customers within a reasonable time.
9.2. The Customer is obliged to immediately notify the Seller about any irregularities or interruptions in the functioning of the Online Store website.
9.3. Irregularities related to the functioning of the Store should be reported by the Customer to firstname.lastname@example.org
9.4. In the complaint, the Customer should provide his name and surname, correspondence address, type and date of irregularities related to the functioning of the Store.
9.5. The Seller undertakes to examine each complaint within 14 days, and if it was not possible, to inform the Customer during this period, when the complaint will be considered.
X. Final provisions
10.1. Settlement of any disputes arising between the Seller and the Customer who is a consumer within the meaning of art. 22  of the Civil Code, is subjected to the courts competent in accordance with the provisions of the relevant provisions of the Code of Civil Procedure.
10.2. Settlement of any disputes arising between the Seller and the Customer who is not a consumer within the meaning of art. 22  of the Civil Code of the Civil Code, shall be subject to the court having jurisdiction over the seat of the Seller.
10.3. The Seller informs the Customer who is a Consumer about the possibility of using extrajudicial means of dealing with complaints and pursuing claims. The rules of access to these procedures are available at the registered offices or on the websites of entities authorized to deal with disputes out of court. These may include, in particular, consumer ombudsmen or Provincial Inspectorates of the Trade Inspection, whose list is available on the website of the Office of Competition and Consumer Protection at http://www.uokik.gov.pl/spory_konsumenckie.php .
10.4. The seller informs that at http://ec.europa.eu/consumers/odr/an online platform for settling disputes between consumers and entrepreneurs at the EU level (ODR platform) is available.
10.5. In matters not covered by these Regulations, the provisions of the Civil Code, the Act on consumer rights, the Act on the provision of electronic services and other relevant provisions of Polish law shall apply.